Geert Willems

Geert Willems

dinsdag 15 oktober 2013

Classifying rules typically applicable in knowledge management projects

For over 15 years we have experience in knowledge management.
Defining solutions, implementing projects.
Busy being up-to-date with the trends in this field of expertise.

Making lists:
- what are the used tools and techniques
- when are these tools and techniques used
- what are the guidelines typical for knowledge managemnet project

Consolidating over 200 guidelines we needed a framework to classify these rules to be able to present them in digestable chunks of a limited amount of guidelines.

This is the result. We hang on to the pillars of people, processes and technology, but split up the people part in guideline for the management, guidelines about knowledge management culture, guidelines for HR policies and for the individual. These borders are not always clear-cut but the division helped us drastically.
Of course there are guidelines to support knowledge flows, processes and technology within knowledge management projects.
And there is the knowledge strategy, executed in a knowledge projects by a KM team managing change in a measured environment.

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